Ron in Atlanta Posted January 15, 2019 Report Share Posted January 15, 2019 Took a look at the screen of my Garmin while washing the boat down the other day and saw this... My first though was that the unit must have shipped, when new, with a layer of protective film over the screen, the dealer who installed it forgot to remove it and now it was starting to peel off. I called Garmin support who told me THAT THE UNIT DOES NOT SHIP WITH PROTECTIVE FILM. Uh-oh. The unit is over 2 1/2 years old, warrantee period is only 2 years. Garmin Support suggested that I send pictures and request for warrantee replacement to Customer Support which I did explaining that the boat and equipment gets the best care, etc., etc. and that if the screen was delaminating it must be a manufacturing defect not poor care. To their credit, they agreed and will replace the unit. Here's the question, what could have possibly caused this unit's screen to delaminate??? Boat lives under a full cover when not in use... she even gets towed with a console cover that is towable and does not flap around at all. All this to keep the sun off of everything. My only guess is the heat under that blue cover in the summer may have caused this trouble. There is a solar powered exhaust fan installed in the cover, may not be enough to cool things down. Anyone ever had a screen delaminate? What could be causing the problem? I don't want to mess up the new unit. Link to comment Share on other sites More sharing options...
fin-addict Posted January 16, 2019 Report Share Posted January 16, 2019 I see that the dust cover is also warping so to speak. Think both problem are due to heat build up under the boat cover. Seen it before. Suggest putting air vents in cover. No need for fan vent. Use two, one low the other high to move air around. Link to comment Share on other sites More sharing options...
Ron in Atlanta Posted January 16, 2019 Author Report Share Posted January 16, 2019 Hey Fin, I think you are right about the heat. My old boat had two vents in the cover, like this... They both were high up because, well you know heat rises. I think I'll do the same thing with this boat and add one or two more down low or in the stern to allow air flow. Thanks. Link to comment Share on other sites More sharing options...
fin-addict Posted January 16, 2019 Report Share Posted January 16, 2019 Best of luck. Glad Garmin is doing something for you. They have always been good to me. Great customer service jmo. Hope the additional vents do the trick Link to comment Share on other sites More sharing options...
fishmanjj Posted January 17, 2019 Report Share Posted January 17, 2019 I would suggest also to take the Garmin protective cover off the unit while your boat cover is in place. JJ Link to comment Share on other sites More sharing options...
fin-addict Posted January 17, 2019 Report Share Posted January 17, 2019 10 hours ago, fishmanjj said: I would suggest also to take the Garmin protective cover off the unit while your boat cover is in place. JJ X2 good idea. Link to comment Share on other sites More sharing options...
Tall Tails Posted January 17, 2019 Report Share Posted January 17, 2019 I have a 7610 xsv doing the same thing. Garmin told me they are resolving this even if the units are out of warranty. I am currently waiting on my replacement to arrive. Link to comment Share on other sites More sharing options...
aywolf Posted January 21, 2019 Report Share Posted January 21, 2019 I think it’s a design flaw. My 741 xs did the same thing. Garmin replaced it with no problem. Link to comment Share on other sites More sharing options...
Tarpon1215 Posted January 21, 2019 Report Share Posted January 21, 2019 Heat did the same thing to my Lowrance 105c. My boat sits in a closed metal building all year. Nice that they are replacing.🤠 Link to comment Share on other sites More sharing options...
Ron in Atlanta Posted January 22, 2019 Author Report Share Posted January 22, 2019 Thank you all for the information, i.e..... 1) More vents in the cover to cool the interior down. 2) Keep the screen cover off while in storage. 3) "They all do it" or at least many Garmin units have the same issue and they will replace the units , even beyond the warrantee period. I am having the unit "de-installed" today. Just need to remember to copy the 450 personal waypoints onto an SD Card before sending it away (rocks visible at low tide, sand bars in the middle of various channels, eagles nests, all the private marks on Lake Lanier, etc.). See you out there. Link to comment Share on other sites More sharing options...
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