A few years back we had the trim/tilt tube "seize" up. Long story short, Yamaha, in their wisdom, had opted for regular versus stainless steel (which the newer replacement part 'suddenly' changed to a year or two later). This is an part with no zirc fitting, nor any other way for the user to maintain. Yamaha never did a recall nor publicly admitted to the problem. We were lucky and the dealer was able to heat and pound out the older part and replace it with the newer version, though I heard stories of completely frozen parts and nightmares with the dealers trying to work with Yamaha corporate.
Fast forward to present-day. Our trim/tilt stops working 3 weeks ago. Boat and motor are 6.5 years old (2013) with just over 500 hours on them. Turns out the reason for the failure is a frozen similar "steel" part near the base of the assembly that has since been changed to stainless with no warning and no reason why. Instead of a @$575 trim/tilt motor, which absolutely failed due to the frozen part, we are now looking at having to replace the ENTIRE ASSEMBLY. $3,000. AYFKM???
Called and spoke with Yamaha - "sorry Sir, we can't do anything for you". They said almost verbatim to our dealer who went to bat strongly for us prior to my call.
I bought Yamaha and my family and I have been loyal to them since the mid 1980's, owing and running everything from a 90 4-stroke, twin 200 HPDIs, my dad's 1988 225 2-stroke (still running strong) and our 2013 250SHO. I've had things happen in the past, but never without a satisfactory resolution. I'm not used to a lack of responsibility and customer service like this. This seems like a new thing for them. This particular item is a part that can't be maintained by the user, and was the manufacturer's decision to place two different metals together in a saltwater environment. Once someone at Yamaha realized there would be issues, they changed the replacement parts to the correct material, but they never issued a recall.
It is my opinion that my feelings here are justifiable. Every outboard I've ever operated has been maintained to near perfection, and all scheduled service/maintenance completed at Yamaha dealers.
Other than simply venting my frustration, my question is this - has anyone else had this issue and gotten any resolution from Yamaha?